Frequently Asked Questions
Everything you need to know about our stylish collection and services.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite existing garments to ensure the perfect fit.
What is your return policy for clothing?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and still have all original tags attached.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How should I care for my Big Potato Games apparel?
To maintain the quality of your garments, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying is best for longevity.
Can I exchange an item for a different color or size?
Absolutely. If your item doesn't fit or you'd prefer a different shade, you can initiate an exchange through our online portal within 30 days of delivery.